Service Department
Service Department
Why Choose Below Book Auto?We understand how hard it is to find a car repair facility you can trust. That is why we strongly believe in providing exceptional customer service -- our main goal is to ensure that every customer's automotive repair experience is easy, quick and painless.
Expert TechniciansOur experienced team of technicians has experience working with all types of makes and models, foreign and domestic, modern and classic. We strive to deliver the highest quality inspection and repair for every customer.
We also use the latest tools to help ensure that your vehicle's problems are fixed the first time. We always aim to fix the cause of your vehicle's problems, not just the symptoms.
Clear CommunicationIn order to make fully informed decisions, you first have to understand what the problem is. Our technicians will do their best to communicate clearly and provide honest advice, allowing you to make the right decision for your vehicle. We will always speak to you in an easy-to-understand language, and we promise not to use any confusing technical jargon!
HonestyTo save you money and frustration, our technicians will only fix what is necessary and only with your approval. We will never pressure you into getting any work done. In case you forget about factory scheduled maintenance, oil changes or other services, we can send you a friendly reminder.
ConvenienceWe at Below Book Auto believe in exceptional customer service, which is why we offer many complimentary conveniences for you to enjoy while you're at our shop. Our waiting area is newly remodeled, featuring a bright, open and comfortable space. While you're waiting for your vehicle, you can enjoy our complimentary coffee and popcorn, or you can read a magazine, newspaper or surf the web. We even have coloring books to keep your children occupied.
